Nigeria’s leading financial institution, Zenith Bank Plc, has introduced Z-Money,
which brings banking services closer to its customers and enhance financial
inclusion among the under-banked and unbanked populace of the country.
Z-Money is an agency banking product of the bank which entails the onboarding
of agents who are expected to render basic financial services on behalf of the
bank.
Through the bank’s network of agents spread across the urban and rural
communities in the country, customers are able to open accounts, deposit cash
into any account, withdraw cash from any bank account, transfer funds, buy
airtime, pay bills, and do so much more in a convenient way. In order to
engender trust among its customers, the Bank ensures that all transactions done
through the agents are PIN protected and safe.
Commenting on the new product, the Group Managing Director/Chief Executive
of Zenith Bank Plc, Mr. Ebenezer Onyeagwu said “the bank remains focused on
providing premium financial solutions that create value for its customers
wherever they are located across the country”. He added that apart from helping
to extend the bank’s retail reach across all segments of the market, the adoption
of the agency banking platform also demonstrates the bank’s commitment to
achieving financial inclusion in the country.
Zenith Bank Plc is recognized as one of the most innovative financial institutions
in Nigeria and was voted the most customer-focused bank in Nigeria for the
Retail and SME segments in the 2018 KPMG Annual Banking Industry Customer
Satisfaction Survey (BICSS).
The bank’s commitment to world-class service standards has led to several
product innovations over the last few weeks including the “Zenith Timeless
Account”, which allows Nigerians aged 55 years and above bank for free, the
“Zenith Save4me”, a high interest target savings account and “Dubai Visa
Service” on the Zenith Internet Banking Platform, which allows convenient
application and payment for visas to Dubai.
