FBN Holdings Plc, Nigeria’s leading financial services group, has garnered awards at the BusinessDay 2016 Annual Banking Awards. First Bank of Nigeria Limited and FBN Capital Limited, both subsidiaries of the FBNHoldings Group were recipients of double laurels at the event. First Bank of Nigeria Limited, Nigeria’s most valuable bank brand won ‘The Most Customer Friendly Bank’ and the ‘Best Bank in Corporate Social Responsibility’ whilst FBN Capital was awarded with the ‘Best Managed Funds ( First Capital Asset Management Anchor Funds)’ and ‘Best Managed Funds (Money Market)’.
Organized by BusinessDay, the awards programme is renowned for its rigorous and transparent process in selecting outstanding financial institutions. It is to recognise competition and innovation in one of the fastest growing and fierce markets with fierce competition. According to BusinessDay, FirstBank has continued to dominate the retail space with over 45% of the industry market share in retail customer deposits, extensive branch network of over 750 business locations and robust network of over 2500 ATM strategically located in Nigeria, sub-Saharan Africa, UK, China and UAE. The bank also leveraged on its robust technology platforms to deliver secure, convenient and innovative banking products and services to its over 10million customers. FirstBank’s corporate responsibility and sustainability initiatives over the years have built capacity for budding entrepreneurs, driving community development, empowering business start-ups with requisite skills to build sustainable businesses in a corporately responsible manner as well as led the discourse on protecting the environment and conserving natural habitats. BusinessDay also extolled FBNCapital’s leadership in investment and asset management which drives it to see and create financial opportunities in new and existing territories.
Reacting to the awards on behalf of the Group, The Global Head, Marketing and Corporate Communications, FBN Holdings Plc, Mrs. Folake Ani-Mumuney, said that the awards were a testament to the Group’s commitment to put its customers first and provide the best financial services possible. “We will always deliver the ultimate ‘gold standard’ of value and excellence. Our financial services knowledge and practices lead the market in ensuring that we understand our customers and surpass expectations to strive for a better way of delivering first-class service and experience, she stated.
Frank Aigbogun Publisher, BusinessDay, Nigeria’s leading business newspaper emphasised that the BusinessDay Banking Awards is the product of a rigorous process by BusinessDay’s Research and Intelligence Unit, designed to feed the editorial and also drive commercial research. “Great institutions and leaders deserve to be recognised to boost healthy competition” Aigbogun said.
